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United’s much maligned Polaris rollout has received a lot of attention over the past 12 months, especially regarding how slow the installation of their new seats has been. United is fitting all new widebody aircraft with the new Polaris seat, as well as retrofitting their Boeing 767 and 777 aircraft.
United launched this seat around 14 months ago, and in that time has fitted/retrofitted 22 aircraft and has 65 to go, so they’re around 25% complete.
It was originally calculated that it would take up to five years to reconfigure the entire fleet. But United has since promised to ramp this up to three per month, so at that rate should have all of the refits done within about two years. Whether or not they stick to that schedule remains to be seen.
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