How To Dispute A Credit Card Charge With Chase

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Maybe I just have really good luck, but only very rarely do I have to dispute a credit card charge. Over the years I’ve had a few instances of credit card fraud, but that’s different than a case where you’re double charged, charged incorrectly for a purchase, etc.

I can count on one hand the number of times I’ve been charged incorrectly for a purchase over the years, and I don’t think it has ever happened to me on a Chase card. Just today I disputed a purchase on a Chase card for the first time, and in this post I wanted to outline the process, since it was a bit different than what I’ve experienced in the past with American Express.

Unless I’m missing something, Chase doesn’t make it especially easy to dispute a charge. On American Express’ website, when you view your transactions there’s a little button with each transaction that lets you start the process of disputing a charge.