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Well this sure is interesting. Turkish Airlines has announced that they will no longer participate in the Skytrax World Airline Audit. The airline says that they will keep taking firm steps to improve their product, and from hereon out will only focus on direct customer feedback when decided what improvements to make.
This is an interesting move, and if anything seems like a dig at Lufthansa, which became Europe’s first Skytrax 5-star airline late last year. Turkish Airlines has done pretty well with Skytrax ratings in the past — they’ve won many awards, and have actively promoted Skytrax all over the place. They’re rated a Skytrax 4-star airline, and last year picked up awards for being the best airline in Southern Europe, for having the best business class onboard catering, for having the world’s best business class lounge, and for having the best business class dining lounge.
Turkish Airlines isn’t the first airline to pull out of Skytrax. Etihad Airways withdrew from Skytrax in 2014, though only for a while, because in 2016 they were awarded a Skytrax 5-star award.
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