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Over the past couple of months we’ve seen American Express, Mastercard, and Discover announce that they’re eliminating the signature requirement for purchases in many regions. The logic is to speed up the amount of time that it takes to complete a purchase, in hopes of getting consumers to favor a card that expedites the purchase process. Signature requirements are useless nowadays, given that they’re not actually verified at the time a purchase is made. If you’ve ever dealt with credit card fraud, you’re not even asked to look at receipts and confirm if a signature is from you. So it’s an outdated concept that really is just a security theatre of sorts.
Given that three of the four biggest payment processors have announced that they’re eliminating the signature requirement, I was curious to see when Visa would follow. Well, they’ve finally done so, with a few caveats.
Beginning in April 2018, Visa is making the signature requirement optional for all chip-enabled merchants in North America. Per the press release:
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